Customer Care FAQs
Where to Shop
Privacy/Security
Terms of Use
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Effective Date: 03/01/2007
At the babykick™ website, we respect the importance of maintaining the privacy of our customers,
and have established this online privacy policy. Below we describe why we gather customer and member information,
what information we collect, and how we collect and use the information. This Privacy Policy is part of the
Terms of Use, which governs your use of the babykick.com website.
Security
This website is hosted by Yahoo! Merchant Solutions. Yahoo! hosts the store pages, ordering system, and order
data on its secure servers, and our orders are processed using Yahoo! Merchant Solution's shopping cart. Yahoo!
automatically collects order information but may only use this information in the aggregate. If you accessed
this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience.
Please see the Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
As a Yahoo! Merchant Solutions client, our checkout process uses industry standard SSL (Secure Socket Layer)
technology to encrypt and scramble all personal information, including your name, address, and credit card
information, so that it may not be read by others as it travels over the Internet. Therefore, we offer the most
advanced security precautions for ordering online. Credit card information is only transmitted securely to our
secure servers and is not stored on our servers. NOTE: E-mail is not encrypted, so please do not transmit your
credit card number via e-mail.
Privacy Statement
Our website only collects personal information about you if you voluntarily choose to share it with us.
We do not share, rent or sell your information concerning to any third party companies.
Like most e-commerce websites, when you visit our Website, we collect information regarding your use of the
babykick.com website. Your IP address and your website usage are not
used to personally identify you. This information is instead used to administer the website and is aggregated
anonymously to help analyze trends, measure the number of visits, average time spent on the website, pages
viewed, etc. This information allows us to improve the content and usability of our website.
This Website and its services are not intended for use by persons under 13 years of age. We do not knowingly
solicit or collect personal information from or about children, and we do not knowingly market our products or
services to children. If you are under 13, you may use our Website only with the involvement of a parent or guardian.
Your personal information is shared with third parties if:
- we have your consent;
- we determine that it is required to do so by law;
- we find that you are in breach of its terms and conditions or any of its policies or usage guide-lines for specific products or services;
- we need to do so to prevent, investigate, detect or prosecute criminal offences or attacks on the technical integrity of babykick.com website(s);
- we need to do so to fulfill your product or service order. We may use an outside shipping company to fulfill your order, and a credit card processing company to process your credit card information and to ensure that your transaction is secure. These companies do not retain, share, store or use your personally identifiable information for any other purposes.
When You Place an Order With Us?
When you place an order, you will need to provide some information specific to that order, for example;
your billing address, shipping address, credit card information and email address.
We also use information such as your email address to contact you if there is a problem with your order.
We may also use the information to contact you for feedback on our products and services. We do not share
this information with outside parties.
You are responsible for your password and account access, and you agree to accept all responsibility for actions
that occur under your account.
Impersonations, such as false e-mail addresses or misrepresentation of identity or authorship, will constitute
a breach of the Terms and Conditions of Use.
How we use "cookies"?
A "cookie" is a small file stored on your computer by a website which gives you a numeric user ID and stores
certain information about your activity on the website. Yahoo! uses cookies to facilitate the checkout process.
Please see Yahoo! Privacy Policy for their policy. If you have set your browser to disable cookies, you may
still make purchases at our website, but functionality may be limited. You may always place an order by calling
or emailing us.
Links to other websites
The babykick.com website may contain links to other websites. Whether or not
these other websites contain our brand names, intellectual property, or trademarks, we do not control these other web
sites nor their business practices, and this privacy policy does not apply to these other web sites.
You should carefully review security/privacy policies of any third party websites accessible from this website.
The owner of the babykick.com website is not responsible for the policies
or practices of third parties.
Email
When you register your product or order from our website, we gather personal information to allow us to process
your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers
and discount. At times, we may request information via surveys, polls, events or contests. Participation for these
areas of the website is completely voluntary. We never sell email addresses.
When you submit feedback or questions via e-mail, or contact us for information about our website, we will
request your name and e-mail address. We use this information solely to respond to your inquiries.
Our email newsletters are intended to keep users informed of new products, gifts, and special features that are
available. We send our emails or newsletters only to those who request this information.
If you receive an email and want to be removed from our email list, we provide instructions on how to
unsubscribe in the emails so that you will not receive any other messages from
babykick.com in the future.
How do I remove or modify my personal information?
This website strives to ensure that any personal information provided is accurate, current, and complete.
If you have signed up for a babykick.com account, you can log into your account and edit your personal information.
You may also modify their personal information by sending an e-mail to customercare@babykick.com.
What about testimonial copy?
Testimonials submitted to testimonials@babykick.com may be used on the website or in newsletters and
other publications. If you submit communications - either written or electronic, please indicate if you
do not want your submission published, or if you would prefer that we use your initials rather than your full name.
Privacy/Security Policy changes
We may change our privacy policy from time to time, If so, we will post new changes on our website. Thus, we
encourage you to check the date of our privacy policy whenever you visit this website for any updates or changes.
Disclaimer
While babykick.com continues to work hard to protect your personal information, no data transmission over the
Internet can be guaranteed to be 100 percent secure, and we cannot ensure or warrant the security of any
information you transmit to us. Transmitting personal information is done at your own risk.
This website is owned, operated, and maintained by
VoiKex, Inc.
P.O. Box 1568
Manhattan Beach, CA 90267
E-mail: info@babykick.com
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